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21
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22
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23
Transition and work performance of persons with disability in the contact center industry
Publicado em 2014Thesis -
24
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25
Work-life balance
Publicado em 2013This was first heard live on air at DZUP 1602 AM. Podcast uploaded at iskwiki. Click to listen
Electronic Resource -
26
Job security and the Filipino 20 years from now [first of two parts]
Publicado no Philippine Graphic (2013)Artigo -
27
Participation motives of BPO night shift agents in relation to level of physical activity and gender
Publicado em 2013Thesis -
28
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29
Call center agents fight stress with humor, lots of patience
Publicado no The Sunday Times (2012)Artigo -
30


