Language training for customer service representatives

This was first heard live on air at DZUP 1602 AM. Podcast uploaded at iskwiki. Click to listen

Call center minimum standard guide

This was first heard live on air at DZUP 1602 AM. Podcast uploaded at iskwiki. Click to listen

E-learning one step in gaining knowledge по Alawi, Sittie Rahma V.

Lifestyle, health status and behavior of young workers in call centers and other industries Metro Manila and Metro Cebu

1-800-Philippines understanding and managing the Filipino call center worker по Alampay, Ma. Regina Hechanova

1-800-Philippines understanding and managing the Filipino call center worker по Alampay, Ma. Regina Hechanova

A study on job satisfaction of call center agents in Baguio City по Ambojia, Reivin Jed M., Visperas, Ross Ann B.

Полный текст

The language of outsourced call centers a corpus-based study of cross-cultural interaction по Friginal, Eric

Available for University of the Philippines Baguio via EBSCO with URL: http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=267369. Click here to request

The language of outsourced call centers a corpus-based study of cross-cultural interaction по Friginal, Eric

Available for University of the Philippines System via EBSCOhost. Click here to access

The language of outsourced call centers a corpus-based study of cross-cultural interaction по Friginal, Eric

Full text access requires UP Webmail login