Call centers worry over lack of firm gov't IT security plan. IN InfoTech by Montecillo, Paolo G.

Anger management [emotion recognition]. by Cherry, S.

Work situation and quality of life of call center employees by Medina, Ma. Lilet Cruz

The Relationship between positive scripting employed by technical support representatives and their perceived customer satisfaction in a technical call center company by Joson, Al Karl V.

Abstract

Tracing the path between coaching and performance a study of coaching in an inbound call center program by Sy Su, Chadwick Co 1981-

Cardiovascular, muskuloskeletal, and respiratory symptom profile of call center agents by Bautista, Rachelle Ann A., Lovendino, Anna Rose P., Maris, Janice Ann T., Thapa, Deepa, Tipayno, Mayrin C.

Coping strategies and the quality of life of call center agents on graveyard shift by Bituin, Rainier Joseph R.

Description of activities of selected Filipino call center agents from different work shifts in U.P.-Ayala Land Technohub, Quezon City using the Day Reconstruction Method by Cahanding, Ma. Amadea Teresita C.

Nutritional status of call center agents aged 20 to 35 years at a selected company by Adala, Kalvin B.

Domestic travel patterns of Convergys Alabang Call Center employees by Pangan, Shiella Anne