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231
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232
Multilingual Filipina connects with Italian market
Published in Philippine Daily Inquirer (2005)Article -
233
Call center talks people into speaking English
Published in Philippine Daily Inquirer (2005)Article -
234
From schoolteacher to global trainer. IN At large [column]
Published in Philippine Daily Inquirer (2005)Article -
235
More call center jobs to open in last quarter of year
Published in Philippine Daily Inquirer (2005)Article -
236
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237
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Evaluation of the impact of the NICE Universe Quality Monitoring System in a Call Center
Published 2005Thesis