Magulang sa umaga, call center agent sa gabi karanasan, hamon, at pamamaraan ng magulang sa pangangalaga sa anak by Napoles, Ida Amar A., Tupaz, Gem Angela P.

Efficacy and usability of Moodle as learning management tool in training business process outsource agents by Papelleras, Andra C.

Arabic call center rising by Fernandez, Edwin

Call center industry showing no signs of slowing down - CCAP by Mercurio, Richmond

Skills mismatch the case of over-qualification in two call centers in Metro Manila by Dumaual, Ma. Elena G., Meneses, Isobelle L.

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BI arrests 19 foreigners wanted for drug trafficking, call center fraud by Ramirez, Jun

Factors Affecting the Oral Healthcare-seeking behavior of call center agents in Arriva Medical Philippines by Buchan, Patricia Pamela G., Cruz, Patricia Grace G.

The organizational influence of LGBT community in a call center agency by Cabigting, Rafeliza F., Fajardo, Ricianne F., Jacinto, Deccemae Jade V.

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An economic case study on the call centers in Baguio City by Delica, Aireen R., Lampaza, Dionise Alfred G.

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Levels of performance a binary logistic approach on call center agents' performance in Baguio City by Coloma, Rey Leo B., Tamondong, Arvin T.

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