Defusing the angry patron a how-to-do-it manual for librarians by Rubin, Rhea Joyce 1950-

Contemporary conflict resolution the prevention, management and transformation of deadly conflicts by Ramsbotham, Oliver

Conflict 101 a manager's guide to resolving problems so everyone can get back to work by Shearouse, Susan H.

Available for University of the Philippines Baguio via IG Library. Click here to access

Story solutions using tales to build character and teach bully prevention, drug prevention, and conflict resolution by Strauss, Kevin 1969-

Understanding obstacles to peace actors, interests, and strategies in Africa's Great Lakes Region

Economics of rivalry, conflict and cooperation by Gangopadhyay, Partha

Conflict and development development matters by O'Gorman, Eleanor 1968-

Table of contents only

Perfect phrases for conflict resolution hundreds of ready-to-use phrases for encouraging a more productive and efficient work environment by Polsky, Lawrence

Resolving conflicts at work en strategies for everyone on the job by Cloke, Kenneth

Mobile technologies for conflict management online dispute resolution, governance, participation

Available for University of the Philippines Diliman via SpringerLink. Click here to access