A-Z common reference questions for academic librarians 由 Dawson, Heather

Quality and the academic library reviewing, assessing and enhancing service provision

An evaluation of input measures and outcomes of the extended-hours service in the general reference section of UP Diliman Main Library a basis for a development plan 由 Janio, Rizalyn V.

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The desk and beyond next generation reference services

The human side of reference and information services in academic libraries adding value in the digital world

An introduction to reference services in academic libraries

An introduction to reference services in academic libraries

Digital reference services

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An assessment of the quality of reference service at the University of the Philippines Diliman Main Library 由 Sabat, Elizabeth Manalang 1952-

An assessment of the quality of reference service at the University of the Philippines Diliman Main Library 由 Sabat, Elizabeth M.