Quality management essentials 由 Hill, Barry

Quality management reconsidered for the digital economy 由 Beckford, John 1958-

Quality service management in tourism and hospitality 由 Buslon, Van Mari, Osorno, Rene D., Bajao, Grayfield T.

Strategic Kaizen using flow, synchronization, and leveling [FSL] assessment to measure and strengthen operational performance 由 Imai, Masaaki 1930-

Available for University of the Philippines Diliman via McGraw-Hill Access Engineering. Click here to access

Evolution of management control systems in private nonprofit higher educational institutions 由 Panlilio, Purisima P.

Illustrated handbook of applications of six sigma

The wise company how companies create continuous innovation 由 Nonaka, Ikujiro 1935-, Takeuchi, Hirotaka

Theory, practice and techniques in total quality management

Quezon City governance, innovations, reforms : sharing breakthroughs in urban challenges

Leading the Malcolm Baldrige way how world-class leaders align their organizations to deliver exceptional results 由 Kendall, Kay, Bodinson, Glenn

Available for University of the Philippines Diliman via McGraw-Hill Access Engineering. Click here to access
Also available remotely for University of the Philippines Diliman via McGraw-Hill Access Engineering. Click here to access thru EZproxy