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The 4th call center olympics from cubicles to combat zones
由
Casta, Airiz
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Gala
(2012)
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[1-800-philippines understanding and managing the Filipino call center worker : review].
由
Mendoza, Aurora Corpuz
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Philippine Social Sciences Review
(2011)
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Turnover and voice in Philippine call centers
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Bool-Sale, Arlene
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Philippine Journal of Labor and Industrial Relations
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The call center option a case study on employee work motivation in a call center
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UP Los Baños Journal
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Call center agents' commitment and willingness to stay a review
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People Manager Journal
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Laugh trip dalawang komedya
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Martinez, Chris
出版 2006
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Social production of global services in the offshore call center a view from the Philippines
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Fabros, Alinaya
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Philippine Sociological Review
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Preferences, aspirations and spending are call center employees myopicn
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Barrios, Meghann Margotte L.
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