Korean-speaking call center agents assist DOT's hotline 由 Ayeng, Raffy

BIR pushes for national contact center 由 Jose, Kathryn

Cut the lines of scam call centers. IN Editorial [column]

The impact of NFT (non-fungible tokens) games on the call center industry in Baguio City labor supply and workplace productivity of employess 由 Keith, Samantha D., Ogues, Novellie Tweeden F.

The digitalization of human resources management a case study of the effects of COVID-19 on the performance monitoring systems of call center companies in the Philippines 由 Bartolata, Anna Isabel P.

DICT may tap call centers to address text scams 由 Crisostomo, Sheila

Call centers. IN Editorial [column] 由 Mojarro, Jorge

MMDA to hire 50 call center agents for One Hospital Command 由 Quismorio, Ellson A.

Predictors of occupational health outcomes of call center workers from selected companies in Cebu and Manila 由 Amit, Lito M., Ultra Jr., Venecio U., Song, Young Woong

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Career programs of business process outsourcing industries and their implications for career counseling 由 Ramos, Pauline Jamie Panopio