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[1-800-philippines understanding and managing the Filipino call center worker : review].
Опубликовано в: Philippine Social Sciences Review (2011)Статья -
3
Turnover and voice in Philippine call centers
Опубликовано в: Philippine Journal of Labor and Industrial Relations (2010)Статья -
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The call center option a case study on employee work motivation in a call center
Опубликовано в: UP Los Baños Journal (2009)Статья -
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Call center agents' commitment and willingness to stay a review
Опубликовано в: People Manager Journal (2008)Статья -
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Social production of global services in the offshore call center a view from the Philippines
Опубликовано в: Philippine Sociological Review (2006)Статья -
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