Training and development 著者: Flores, Marivic F., Serrano, Angelita Ong Camilar-, Ducut, Rodolfo Lapaz

Ensuring quality open and online learning (eQOOL) [electronic resource]

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ISO 9001 :2015 for everyday operations all facts-short, concise and understandable 著者: Martin, Hinsch

Available for University of the Philippines Diliman via SpringerLink. Click here to access
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Int'l forum discusses education for Gen Z

Managing performance through training and development 著者: Saks, Alan M., Haccoun, Robert R., Belcourt, Monica

ISO 9001 quality management systems 著者: Natarajan, Dhanasekharan

Available for University of the Philippines System via SpringerLink. Click here to access
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Service quality in leisure, events, tourism and sport 著者: Buswell, John, Williams, Christine 1951-, Donne, Keith, Sutton, Carley

Managing for quality and performance excellence 著者: Evans, James R. (James Robert) 1950-, Lindsay, William M.

Quality and performance excellence management, organization, and strategy 著者: Evans, James R.

Quality assurance applying methodologies for launching new products, services, and customer satisfaction 著者: Stamatis, D. H. 1947-

Available for University of the Philippines Diliman College of Engineering via CRCnetBASE. Click here to access
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