Measuring service quality in Philippine banks An exploratory study using SERVQUAL and Q-methodology di Talavera, Ma. Gloria V.

Measuring service quality in banks the Philippine experience di Talavera, Ma. Gloria V.

SERVQUAL gap model the case of PhilHealth-Baguio di De Vera, Eunice T., Mata, Jenina Mae A.

Testo

Application of the importance-performance model in determining male and female tour guides service quality di Co, Ira Keziah D.

Quality of instructors' service evidence from a higher educational institution di Arguelles, Roberto M.

Perception of salespersons towards their customers as affected by clothing impact di Aguilar, Sheila Mae J., Antalan, Bianca Rose P., Evangelista, Rowena C.

Monitoring emergency obstetric care a handbook.

The Microbiological safety of food in healthcare settings

Success at the enquiry desk successful enquiry answering - every time di Owen, Tim Buckley 1948-

Service quality research perspectives di Schneider, Benjamin