-
1
-
2
[1-800-philippines understanding and managing the Filipino call center worker : review].
Pubblicato in Philippine Social Sciences Review (2011)Articolo -
3
Turnover and voice in Philippine call centers
Pubblicato in Philippine Journal of Labor and Industrial Relations (2010)Articolo -
4
The call center option a case study on employee work motivation in a call center
Pubblicato in UP Los Baños Journal (2009)Articolo -
5
Call center agents' commitment and willingness to stay a review
Pubblicato in People Manager Journal (2008)Articolo -
6
-
7
Social production of global services in the offshore call center a view from the Philippines
Pubblicato in Philippine Sociological Review (2006)Articolo -
8


