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1
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3
Turnover and voice in Philippine call centers
में प्रकाशित Philippine Journal of Labor and Industrial Relations (2010)लेख -
4
The call center option a case study on employee work motivation in a call center
में प्रकाशित UP Los Baños Journal (2009)लेख -
5
Call center agents' commitment and willingness to stay a review
में प्रकाशित People Manager Journal (2008)लेख -
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