Measuring service quality in Philippine banks An exploratory study using SERVQUAL and Q-methodology מאת Talavera, Ma. Gloria V.

Measuring service quality in banks the Philippine experience מאת Talavera, Ma. Gloria V.

SERVQUAL gap model the case of PhilHealth-Baguio מאת De Vera, Eunice T., Mata, Jenina Mae A.

קבל טקסט מלא

Application of the importance-performance model in determining male and female tour guides service quality מאת Co, Ira Keziah D.

Quality of instructors' service evidence from a higher educational institution מאת Arguelles, Roberto M.

Perception of salespersons towards their customers as affected by clothing impact מאת Aguilar, Sheila Mae J., Antalan, Bianca Rose P., Evangelista, Rowena C.

Monitoring emergency obstetric care a handbook.

The Microbiological safety of food in healthcare settings

Success at the enquiry desk successful enquiry answering - every time מאת Owen, Tim Buckley 1948-

Service quality research perspectives מאת Schneider, Benjamin