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IBM the rise and fall and reinvention of a global icon por Cortada, James W.

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Disruptive leadership Apple and the technology of caring deeply : nine keys to organizational excellence and global impact por Kao, Richard

Soft computing and its applications. por Ray, Kumar S.

Available for University of the Philippines Diliman College of Engineering via CRCnetBASE. Click here to access
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Soft computing techniques in voltage security analysis por Chakraborty, Kabir, Chakrabarti, Abhijit

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A guide to customer service skills for the service desk professional por Knapp, Donnz

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Dogfight how Apple and Google went to war and started a revolution por Vogelstein, Fred

A guide to computer user support for help desk & support specialists por Beisse, Fred

Foundations of IT service management with ITIL 2011 por Orand, Brady

Recoding gender women's changing participation in computing por Abbate, Janet

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