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Turnover and voice in Philippine call centers
Τόπος έκδοσης Philippine Journal of Labor and Industrial Relations (2010)Άρθρο -
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The call center option a case study on employee work motivation in a call center
Τόπος έκδοσης UP Los Baños Journal (2009)Άρθρο -
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Call center agents' commitment and willingness to stay a review
Τόπος έκδοσης People Manager Journal (2008)Άρθρο -
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