Measuring service quality in Philippine banks An exploratory study using SERVQUAL and Q-methodology gan Talavera, Ma. Gloria V.

Measuring service quality in banks the Philippine experience gan Talavera, Ma. Gloria V.

SERVQUAL gap model the case of PhilHealth-Baguio gan De Vera, Eunice T., Mata, Jenina Mae A.

Cael y testun llawn

Application of the importance-performance model in determining male and female tour guides service quality gan Co, Ira Keziah D.

Quality of instructors' service evidence from a higher educational institution gan Arguelles, Roberto M.

Perception of salespersons towards their customers as affected by clothing impact gan Aguilar, Sheila Mae J., Antalan, Bianca Rose P., Evangelista, Rowena C.

Monitoring emergency obstetric care a handbook.

The Microbiological safety of food in healthcare settings

Success at the enquiry desk successful enquiry answering - every time gan Owen, Tim Buckley 1948-

Service quality research perspectives gan Schneider, Benjamin