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[1-800-philippines understanding and managing the Filipino call center worker : review].
الحاوية / القاعدة Philippine Social Sciences Review (2011)مقال -
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Turnover and voice in Philippine call centers
الحاوية / القاعدة Philippine Journal of Labor and Industrial Relations (2010)مقال -
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The call center option a case study on employee work motivation in a call center
الحاوية / القاعدة UP Los Baños Journal (2009)مقال -
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Call center agents' commitment and willingness to stay a review
الحاوية / القاعدة People Manager Journal (2008)مقال -
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Social production of global services in the offshore call center a view from the Philippines
الحاوية / القاعدة Philippine Sociological Review (2006)مقال -
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