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  1. 1
    by Fleming, John H.
    Published 2007
    Table of contents
    Book

    Human sigma managing the employee-customer encounter
  2. 2
    Published 2003
    Thesis

    A Systems improvement study on ABENSON's Sales Corp.
  3. 3
    Published 2002
    Thesis

    A Study on the total systems design of BIOMED, INC.
  4. 4
    by Angeles, Laureen G.
    Published 2001
    Thesis

    An Industrial systems design study on Alps Cottage Industry Corporation
  5. 5
    by Heskett, James L.
    Published 1990
    Book

    Service breakthroughs changing the rules of the game
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