Reference and information services an introduction by Cassell, Kay Ann, Hiremath, Uma

Reference and information services by Bala, Renu

Library reference services and documentation by Singh, Niranjan

A-Z common reference questions for academic librarians by Dawson, Heather

Envisioning the future of reference trends, reflections, and innovations

Reference librarianship & justice history, practice & praxis

Reference and information services an introduction by Cassell, Kay Ann, Hiremath, Uma

Managing reference today new models and best practices by Cassell, Kay Ann

Access policies of electronic resources of selected academic libraries in Metro Manila by Edianon, Neizl S.

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Evaluation of digital reference services among academic and research libraries in Metro Manila towards the development of digital reference service guidelines for the Philippines by Natividad, Karen Cecille V.

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Teaching reference today new directions, novel approaches

Reference and information services an introduction

An evaluation of the effectiveness of the roving reference service of the Southville International School college library by Javier, Ramil V.

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Library Client Service Record (LibCSR) tool design and prototype of an integrated user database for the UP Diliman University Library General Reference Section by Lopez, Edfe Angelo A.

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Reference and access innovative practices for archives and special collections

The reference interview today negotiating and answering questions face to face, on the phone, and virtually by Harmeyer, Dave 1956-

A study on the level of adherence of the UP Diliman Main Library Virtual reference services to the RUSA guidelines for implementing and maintaining VRS by Labiano, Faye F.

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The embedded Librarian innovative strategies for taking knowledge where it's needed by Shumaker, David 1950-

Reference reborn breathing new life into public services librarianship

The librarian as information consultant transforming reference for the Information Age by Murphy, Sarah Anne

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