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Professionalizing the organization reducing bureaucracy to enhance effectiveness
Published 1987Book -
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Managing professional service delivery 9 rules for success
Published 2014Available for University of the Philippines Diliman College of Engineering via CRCnetBASE. Click here to access
Also available remotely for University of the Philippines Diliman College of Engineering via CRCnetBASE. Click here to access thru EZproxy
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