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Perception of salespersons towards their customers as affected by clothing impact
Published 2010Thesis -
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Good service is the best way to beat competition
Published in Philippine Daily Inquirer (2006)Article -
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Public awaiting efficient service, much still to be desired in power and water
Published in Business World Anniversary Report (2002)Article -
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Slowly saying goodbye to no return no exchange
Published in Philippine Daily Inquirer (2002)Article -
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Call centers. IN Business focus [column] trend and not a fad
Published in Manila Bulletin (2002)Article -
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