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  1. 1

    Demand rising for customer service experts by Tayao-Juego, Annelle

    Published in Philippine Daily Inquirer (2019)
    Article

    Demand rising for customer service experts
  2. 2

    Customer service management training 101 quick and easy techniques that get great results by Evenson, Renee

    Published 2018
    Book

    Customer service management training 101 quick and easy techniques that get great results
  3. 3

    Customer service tips for civil servants by Go, Josiah

    Published in Philippine Daily Inquirer (2016)
    Article

    Customer service tips for civil servants
  4. 4

    The social media strategist build a successful program from the inside out by Barger, Christopher

    Published 2012
    Book

    The social media strategist build a successful program from the inside out
  5. 5

    Customer service management training 101 quick and easy techniques that get great results by Evenson, Renee

    Published 2012
    Book

    Customer service management training 101 quick and easy techniques that get great results
  6. 6

    The Coolest guard. IN Business matters [column] by Kong, Francis J.

    Published in Philippine Star (2010)
    Article

    The Coolest guard. IN Business matters [column]
  7. 7

    Perception of salespersons towards their customers as affected by clothing impact by Aguilar, Sheila Mae J., Antalan, Bianca Rose P., Evangelista, Rowena C.

    Published 2010
    Thesis

    Perception of salespersons towards their customers as affected by clothing impact
  8. 8

    Customer service is serious business by Dumlao, Tina Arceo

    Published in Philippine Daily Inquirer (2008)
    Article

    Customer service is serious business
  9. 9

    Good service is the best way to beat competition by Dumlao, Tina Arceo

    Published in Philippine Daily Inquirer (2006)
    Article

    Good service is the best way to beat competition
  10. 10

    On the frontline of customer service by Cornelio, Raissa

    Published in Manila Bulletin (2004)
    Article

    On the frontline of customer service
  11. 11

    Customer hotlines. IN Business focus [column] by Ong, Jaime

    Published in Manila Bulletin (2003)
    Article

    Customer hotlines. IN Business focus [column]
  12. 12

    The innovators solution creating and sustaining successful growth by Christensen, Clayton M.

    Published 2003
    Book

    The innovators solution creating and sustaining successful growth
  13. 13

    Public awaiting efficient service, much still to be desired in power and water by Villanueva, Ruffy L.

    Published in Business World Anniversary Report (2002)
    Article

    Public awaiting efficient service, much still to be desired in power and water
  14. 14

    Serving customers well. IN @Ease [column] by Buela, Imelda

    Published in Manila Times (2002)
    Article

    Serving customers well. IN @Ease [column]
  15. 15

    Slowly saying goodbye to no return no exchange by Dumlao, Tina Arceo

    Published in Philippine Daily Inquirer (2002)
    Article

    Slowly saying goodbye to no return no exchange
  16. 16

    Call centers. IN Business focus [column] trend and not a fad by Panizales, Alfredo C.

    Published in Manila Bulletin (2002)
    Article

    Call centers. IN Business focus [column] trend and not a fad
  17. 17

    Career growth in customer service

    Published in Manila Times (2002)
    Article

    Career growth in customer service
  18. 18

    Serbisyo sa MRT, LRT, pinabuti

    Published in Kabayan (2001)
    Article

    Serbisyo sa MRT, LRT, pinabuti
  19. 19

    Cooperative facility location games by Goemans, Michel X.

    Published 2000
    Book

    Cooperative facility location games
  20. 20

    Customer service. IN Pinoy kasi [column] by Tan, Michael Lim

    Published in Philippine Daily Inquirer (2000)
    Article

    Customer service. IN Pinoy kasi [column]

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