Training and development por Flores, Marivic F., Serrano, Angelita Ong Camilar-, Ducut, Rodolfo Lapaz

Managing performance through training and development por Saks, Alan M., Haccoun, Robert R., Belcourt, Monica

ISO 9001 :2015 for everyday operations all facts-short, concise and understandable por Martin, Hinsch

Available for University of the Philippines Diliman via SpringerLink. Click here to access
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Service quality in leisure, events, tourism and sport por Buswell, John, Williams, Christine 1951-, Donne, Keith, Sutton, Carley

Quality and performance excellence management, organization, and strategy por Evans, James R.

ISO 9001 quality management systems por Natarajan, Dhanasekharan

Available for University of the Philippines System via SpringerLink. Click here to access
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Managing for quality and performance excellence por Evans, James R. 1950-, Lindsay, William M.

Quality assurance applying methodologies for launching new products, services, and customer satisfaction por Stamatis, D. H. 1947-

Available for University of the Philippines Diliman College of Engineering via CRCnetBASE. Click here to access
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Quality in the 21st century perspectives from ASQ Feigenbaum Medal winners

Available for University of the Philippines System via SpringerLink. Click here to access
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Building trustworthy digital repositories theory and implementation