Training and development অনুযায়ী Flores, Marivic F., Serrano, Angelita Ong Camilar-, Ducut, Rodolfo Lapaz

Managing performance through training and development অনুযায়ী Saks, Alan M., Haccoun, Robert R., Belcourt, Monica

ISO 9001 :2015 for everyday operations all facts-short, concise and understandable অনুযায়ী Martin, Hinsch

Available for University of the Philippines Diliman via SpringerLink. Click here to access
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Service quality in leisure, events, tourism and sport অনুযায়ী Buswell, John, Williams, Christine 1951-, Donne, Keith, Sutton, Carley

Quality and performance excellence management, organization, and strategy অনুযায়ী Evans, James R.

ISO 9001 quality management systems অনুযায়ী Natarajan, Dhanasekharan

Available for University of the Philippines System via SpringerLink. Click here to access
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Managing for quality and performance excellence অনুযায়ী Evans, James R. 1950-, Lindsay, William M.

Quality assurance applying methodologies for launching new products, services, and customer satisfaction অনুযায়ী Stamatis, D. H. 1947-

Available for University of the Philippines Diliman College of Engineering via CRCnetBASE. Click here to access
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Quality in the 21st century perspectives from ASQ Feigenbaum Medal winners

Available for University of the Philippines System via SpringerLink. Click here to access
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