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Telephone techniques the essential guide to thinking and working smarter
由
Walker, Lin 1948-
出版 1998
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Effective telephoning
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Comfort, Jeremy
出版 1996
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Effective telephone skills
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Farrell, Thomas J.
出版 1994
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Introduction to telecommunications the business perspective
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Housel, Thomas J.
出版 1988
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Winning by telephone telephone effectiveness for business professionals and consumers
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Goodman, Gary S.
出版 1982
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Cost-effective telecommunications
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Kuehn, Richard A
出版 1975
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