Quality management reconsidered for the digital economy de réir Beckford, John 1958-

Service management operations, strategy, information technology de réir Bordoloi, Sanjeev, Fitzsimmons, James A., Fitzsimmons, Mona J.

Tourism marketing in the age of the consumer de réir Morrison, Alastair M.

Services marketing people, technology, strategy de réir Lovelock, Christopher H., Wirtz, Jochen

Services marketing people, technology, strategy de réir Wirts, Jochen, Lovelock, Christopher H.

ADB international investment agreement tool kit a comparative approach.

Faigh an téacs iomlán

Regional analysis of the Philippine services sector de réir Serafica, Ramonette B.

Service management theory and practice de réir Bryson, John R., Sundbo, Jon, Fuglsang, Lars, Daniels, Peter

Ethical dilemmas in the creative, cultural and service industries

Service management operations, strategy, information technology de réir Bordoloi, Sanjeev, Fitzsimmons, James A., Fitzsimmons, Mona J.