Quality management reconsidered for the digital economy por Beckford, John 1958-

Service management operations, strategy, information technology por Bordoloi, Sanjeev, Fitzsimmons, James A., Fitzsimmons, Mona J.

Tourism marketing in the age of the consumer por Morrison, Alastair M.

Services marketing people, technology, strategy por Lovelock, Christopher H., Wirtz, Jochen

Services marketing people, technology, strategy por Wirts, Jochen, Lovelock, Christopher H.

ADB international investment agreement tool kit a comparative approach.

Enlace del recurso

Regional analysis of the Philippine services sector por Serafica, Ramonette B.

Service management theory and practice por Bryson, John R., Sundbo, Jon, Fuglsang, Lars, Daniels, Peter

Ethical dilemmas in the creative, cultural and service industries

Service management operations, strategy, information technology por Bordoloi, Sanjeev, Fitzsimmons, James A., Fitzsimmons, Mona J.