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  1. 1

    Application of the importance-performance model in determining male and female tour guides service quality di Co, Ira Keziah D.

    Pubblicazione 2012
    Tesi

    Application of the importance-performance model in determining male and female tour guides service quality
  2. 2

    Development of Patient Perspective Assessment Tool for Service Quality Assessment Based on Patients of Selected Public Hospitals Using Sem-Ann Hybrid Approach di Macatangay, John Russel L.

    Tesi

    Development of Patient Perspective Assessment Tool for Service Quality Assessment Based on Patients of Selected Public Hospitals Using Sem-Ann Hybrid Approach

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