Reference and information services an introduction Bằng Cassell, Kay Ann, Hiremath, Uma

Reference and information services Bằng Bala, Renu

Library reference services and documentation Bằng Singh, Niranjan

A-Z common reference questions for academic librarians Bằng Dawson, Heather

Envisioning the future of reference trends, reflections, and innovations

Reference librarianship & justice history, practice & praxis

Reference and information services an introduction Bằng Cassell, Kay Ann, Hiremath, Uma

Managing reference today new models and best practices Bằng Cassell, Kay Ann

Access policies of electronic resources of selected academic libraries in Metro Manila Bằng Edianon, Neizl S.

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Evaluation of digital reference services among academic and research libraries in Metro Manila towards the development of digital reference service guidelines for the Philippines Bằng Natividad, Karen Cecille V.

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