Reference and information services an introduction by Cassell, Kay Ann, Hiremath, Uma

Reference and information services by Bala, Renu

Library reference services and documentation by Singh, Niranjan

A-Z common reference questions for academic librarians by Dawson, Heather

Envisioning the future of reference trends, reflections, and innovations

Reference librarianship & justice history, practice & praxis

Reference and information services an introduction by Cassell, Kay Ann, Hiremath, Uma

Managing reference today new models and best practices by Cassell, Kay Ann

Access policies of electronic resources of selected academic libraries in Metro Manila by Edianon, Neizl S.

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Evaluation of digital reference services among academic and research libraries in Metro Manila towards the development of digital reference service guidelines for the Philippines by Natividad, Karen Cecille V.

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