A-Z common reference questions for academic librarians Bằng Dawson, Heather

Reference skills for the school librarian tools and tips Bằng Riedling, Ann Marlow 1952-, Houston, Cynthia

Searching the grey literature a handbook for finding annual reports, working papers, white papers, government documents, and more Bằng Bonato, Sarah

Evaluation of information literacy programs in selected school libraries in Metro Manila Bằng Natino, Venica Nadine D.

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Re-designing reference services a case study for 21st century learning Bằng Eclevia, Marian Ramos

Using Facebook for marketing and reference service the University of the Philippines Diliman library experience Bằng Dar Juan, Elijah John F.

New roles for research librarians meeting the expectations for research support Bằng Daland, Hilde Drivenes, Walmann Hidle, Kari-Mette

Quality and the academic library reviewing, assessing and enhancing service provision

A study on the behavioral performance of LIS paraprofessionals in delivering reference services in Quezon City Public Library branches Bằng Valdez, Jonathan A.

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Manga exposure and perception of young adults and librarians from Krus na Ligas high school with implications to collection development Bằng Villegas, Carlo Enrico A.