A-Z common reference questions for academic librarians door Dawson, Heather

Reference skills for the school librarian tools and tips door Riedling, Ann Marlow 1952-, Houston, Cynthia

Searching the grey literature a handbook for finding annual reports, working papers, white papers, government documents, and more door Bonato, Sarah

Evaluation of information literacy programs in selected school libraries in Metro Manila door Natino, Venica Nadine D.

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A study on the behavioral performance of LIS paraprofessionals in delivering reference services in Quezon City Public Library branches door Valdez, Jonathan A.

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Manga exposure and perception of young adults and librarians from Krus na Ligas high school with implications to collection development door Villegas, Carlo Enrico A.

New roles for research librarians meeting the expectations for research support door Daland, Hilde Drivenes, Walmann Hidle, Kari-Mette

Quality and the academic library reviewing, assessing and enhancing service provision

Re-designing reference services a case study for 21st century learning door Eclevia, Marian Ramos

Using Facebook for marketing and reference service the University of the Philippines Diliman library experience door Dar Juan, Elijah John F.