A-Z common reference questions for academic librarians por Dawson, Heather

Reference skills for the school librarian tools and tips por Riedling, Ann Marlow 1952-, Houston, Cynthia

Searching the grey literature a handbook for finding annual reports, working papers, white papers, government documents, and more por Bonato, Sarah

Evaluation of information literacy programs in selected school libraries in Metro Manila por Natino, Venica Nadine D.

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Re-designing reference services a case study for 21st century learning por Eclevia, Marian Ramos

Using Facebook for marketing and reference service the University of the Philippines Diliman library experience por Dar Juan, Elijah John F.

New roles for research librarians meeting the expectations for research support por Daland, Hilde Drivenes, Walmann Hidle, Kari-Mette

Quality and the academic library reviewing, assessing and enhancing service provision

A study on the behavioral performance of LIS paraprofessionals in delivering reference services in Quezon City Public Library branches por Valdez, Jonathan A.

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Manga exposure and perception of young adults and librarians from Krus na Ligas high school with implications to collection development por Villegas, Carlo Enrico A.