Patient satisfaction in the oral surgery section of UP College of Dentistry in 2019-2020 著者: Flores, Mary Grace S., Ermita, Christian Anthony M.

Satisfaction on Waiting Time of Walk-in Patients of the University of the Philippines Manila College of Dentistry 著者: Horiondo, Chelsie C., Mandapat, Gabrielle Anne L., Meneses, Mary Cris Jane F., Yee, Ansley B.

Correlation of patient expectations and patient satisfaction on the process aspects of the first dental visit in UPCD during second semester school year 2015-2016 著者: Mia Gail Jonah D. Macapulay, Ocampo, Beberly Ann L.

Service fanatics how to build superior patient experience the Cleveland Clinic way 著者: Merlino, James

Journal of patient experience.

Available for UP System via SAGE Journals

Cultural competency for the health professional 著者: Rose, Patti

Achieving service excellence strategies for healthcare 著者: Fottler, Myron D.

Nurse-patient dyads linking nurse & patient characteristics to patient satisfaction 著者: Tejero, Lourdes Marie S.

Patient satisfaction, doctor effort, and interview location evidence from Paraguay 著者: Das, Jishnu

Introducing user-friendly family therapy 著者: Reimers, Sigurd 1945-