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  1. 1

    Readers, reading, and librarians

    Publicerad 2001
    Bok

    Readers, reading, and librarians
  2. 2

    Library resources development and training

    Publicerad 1999
    Bok

    Library resources development and training
  3. 3

    Copyright in further and higher education libraries av Norman, Sandy

    Publicerad 1996
    Bok

    Copyright in further and higher education libraries
  4. 4

    Patron behavior in libraries a handbook of positive approaches to negative situations

    Publicerad 1996
    Bok

    Patron behavior in libraries a handbook of positive approaches to negative situations
  5. 5

    Customer service and innovation in libraries. av Miller, Glenn

    Publicerad 1996
    Bok

    Customer service and innovation in libraries.
  6. 6

    Providing customer-oriented services in academic libraries

    Publicerad 1996
    Bok

    Providing customer-oriented services in academic libraries
  7. 7

    Reference services for the unserved

    Publicerad 1996
    Bok

    Reference services for the unserved
  8. 8

    Library information users and use studies G. Devarajan. av Devarajan, G.

    Publicerad 1995
    Bok

    Library information users and use studies G. Devarajan.
  9. 9

    Putting service into library staff training a patron-centered guide av Bessler, Joanne M.

    Publicerad 1994
    Bok

    Putting service into library staff training a patron-centered guide
  10. 10

    Libraries as user-centered organizations imperatives for organizational change

    Publicerad 1993
    Bok

    Libraries as user-centered organizations imperatives for organizational change

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