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  1. 1

    Readers, reading, and librarians

    Publicado 2001
    Libro

    Readers, reading, and librarians
  2. 2

    Library resources development and training

    Publicado 1999
    Libro

    Library resources development and training
  3. 3

    Copyright in further and higher education libraries por Norman, Sandy

    Publicado 1996
    Libro

    Copyright in further and higher education libraries
  4. 4

    Patron behavior in libraries a handbook of positive approaches to negative situations

    Publicado 1996
    Libro

    Patron behavior in libraries a handbook of positive approaches to negative situations
  5. 5

    Customer service and innovation in libraries. por Miller, Glenn

    Publicado 1996
    Libro

    Customer service and innovation in libraries.
  6. 6

    Providing customer-oriented services in academic libraries

    Publicado 1996
    Libro

    Providing customer-oriented services in academic libraries
  7. 7

    Reference services for the unserved

    Publicado 1996
    Libro

    Reference services for the unserved
  8. 8

    Library information users and use studies G. Devarajan. por Devarajan, G.

    Publicado 1995
    Libro

    Library information users and use studies G. Devarajan.
  9. 9

    Putting service into library staff training a patron-centered guide por Bessler, Joanne M.

    Publicado 1994
    Libro

    Putting service into library staff training a patron-centered guide
  10. 10

    Libraries as user-centered organizations imperatives for organizational change

    Publicado 1993
    Libro

    Libraries as user-centered organizations imperatives for organizational change

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