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  1. 1

    Readers, reading, and librarians

    Argitaratua 2001
    Liburua

    Readers, reading, and librarians
  2. 2

    Library resources development and training

    Argitaratua 1999
    Liburua

    Library resources development and training
  3. 3

    Copyright in further and higher education libraries nork Norman, Sandy

    Argitaratua 1996
    Liburua

    Copyright in further and higher education libraries
  4. 4

    Patron behavior in libraries a handbook of positive approaches to negative situations

    Argitaratua 1996
    Liburua

    Patron behavior in libraries a handbook of positive approaches to negative situations
  5. 5

    Customer service and innovation in libraries. nork Miller, Glenn

    Argitaratua 1996
    Liburua

    Customer service and innovation in libraries.
  6. 6

    Providing customer-oriented services in academic libraries

    Argitaratua 1996
    Liburua

    Providing customer-oriented services in academic libraries
  7. 7

    Reference services for the unserved

    Argitaratua 1996
    Liburua

    Reference services for the unserved
  8. 8

    Library information users and use studies G. Devarajan. nork Devarajan, G.

    Argitaratua 1995
    Liburua

    Library information users and use studies G. Devarajan.
  9. 9

    Putting service into library staff training a patron-centered guide nork Bessler, Joanne M.

    Argitaratua 1994
    Liburua

    Putting service into library staff training a patron-centered guide
  10. 10

    Libraries as user-centered organizations imperatives for organizational change

    Argitaratua 1993
    Liburua

    Libraries as user-centered organizations imperatives for organizational change

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