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  1. 1

    Readers, reading, and librarians

    Udgivet 2001
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    Readers, reading, and librarians
  2. 2

    Library resources development and training

    Udgivet 1999
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    Library resources development and training
  3. 3

    Copyright in further and higher education libraries af Norman, Sandy

    Udgivet 1996
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    Copyright in further and higher education libraries
  4. 4

    Patron behavior in libraries a handbook of positive approaches to negative situations

    Udgivet 1996
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    Patron behavior in libraries a handbook of positive approaches to negative situations
  5. 5

    Customer service and innovation in libraries. af Miller, Glenn

    Udgivet 1996
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    Customer service and innovation in libraries.
  6. 6

    Providing customer-oriented services in academic libraries

    Udgivet 1996
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    Providing customer-oriented services in academic libraries
  7. 7

    Reference services for the unserved

    Udgivet 1996
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    Reference services for the unserved
  8. 8

    Library information users and use studies G. Devarajan. af Devarajan, G.

    Udgivet 1995
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    Library information users and use studies G. Devarajan.
  9. 9

    Putting service into library staff training a patron-centered guide af Bessler, Joanne M.

    Udgivet 1994
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    Putting service into library staff training a patron-centered guide
  10. 10

    Libraries as user-centered organizations imperatives for organizational change

    Udgivet 1993
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    Libraries as user-centered organizations imperatives for organizational change

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