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  1. 1

    Room service management Por Juyal, Deepak

    Publicado em 2024
    Livro

    Room service management
  2. 2

    Services marketing people, technology, strategy Por Lovelock, Christopher H., Wirtz, Jochen

    Publicado em 2022
    Livro

    Services marketing people, technology, strategy
  3. 3

    Services marketing people, technology, strategy Por Wirts, Jochen, Lovelock, Christopher H.

    Publicado em 2022
    Livro

    Services marketing people, technology, strategy
  4. 4

    A case study of the customer-centric business model transformations of Baguio City accommodation establishments in response to the Covid-19 Pandemic Por Buhangin, Chrystel Rane O., Gutierrez, Alvin Cyril M.

    Publicado em 2022
    Thesis

    A case study of the customer-centric business model transformations of Baguio City accommodation establishments in response to the Covid-19 Pandemic
  5. 5

    A dynamic threshold-based customer redirection rule for minimizing customer transfer costs in bike-sharing systems Por Lorenzo, Simon Anthony

    Publicado no Philippine Engineering Journal (2021)
    Artigo

    A dynamic threshold-based customer redirection rule for minimizing customer transfer costs in bike-sharing systems
  6. 6

    Managing hospitality organizations achieving excellence in the guest experience Por Ford, Robert C. (Robert Clayton) 1945-, Sturman, Michael C. (Michael Craig)

    Publicado em 2020
    Livro

    Managing hospitality organizations achieving excellence in the guest experience
  7. 7

    Front office operations a guide to effective customer service Por Bajao, Grayfield T., Osorio, Rene D.

    Publicado em 2020
    Livro

    Front office operations a guide to effective customer service
  8. 8

    Managing design conversations, project controls and best practices for commercial design and construction projects

    Publicado em 2019
    Livro

    Managing design conversations, project controls and best practices for commercial design and construction projects
  9. 9

    Services marketing integrating customer focus across the firm Por Zeithaml, Valarie A., Bitner, Mary Jo, Gremler, Dwayne D.

    Publicado em 2018
    Livro

    Services marketing integrating customer focus across the firm
  10. 10

    Behavioral finance for private banking from the art of advice to the science of advice Por Bachmann, Kremena, De Giorgi, Enrico G. 1975-, Hens, Thorsten

    Publicado em 2018
    Livro

    Behavioral finance for private banking from the art of advice to the science of advice

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