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  1. 1

    Room service management מאת Juyal, Deepak

    יצא לאור 2024
    ספר

    Room service management
  2. 2

    Services marketing people, technology, strategy מאת Lovelock, Christopher H., Wirtz, Jochen

    יצא לאור 2022
    ספר

    Services marketing people, technology, strategy
  3. 3

    Services marketing people, technology, strategy מאת Wirts, Jochen, Lovelock, Christopher H.

    יצא לאור 2022
    ספר

    Services marketing people, technology, strategy
  4. 4

    A case study of the customer-centric business model transformations of Baguio City accommodation establishments in response to the Covid-19 Pandemic מאת Buhangin, Chrystel Rane O., Gutierrez, Alvin Cyril M.

    יצא לאור 2022
    Thesis

    A case study of the customer-centric business model transformations of Baguio City accommodation establishments in response to the Covid-19 Pandemic
  5. 5

    A dynamic threshold-based customer redirection rule for minimizing customer transfer costs in bike-sharing systems מאת Lorenzo, Simon Anthony

    הוצא לאור ב Philippine Engineering Journal (2021)
    Article

    A dynamic threshold-based customer redirection rule for minimizing customer transfer costs in bike-sharing systems
  6. 6

    Managing hospitality organizations achieving excellence in the guest experience מאת Ford, Robert C. (Robert Clayton) 1945-, Sturman, Michael C. (Michael Craig)

    יצא לאור 2020
    ספר

    Managing hospitality organizations achieving excellence in the guest experience
  7. 7

    Front office operations a guide to effective customer service מאת Bajao, Grayfield T., Osorio, Rene D.

    יצא לאור 2020
    ספר

    Front office operations a guide to effective customer service
  8. 8

    Managing design conversations, project controls and best practices for commercial design and construction projects

    יצא לאור 2019
    ספר

    Managing design conversations, project controls and best practices for commercial design and construction projects
  9. 9

    Services marketing integrating customer focus across the firm מאת Zeithaml, Valarie A., Bitner, Mary Jo, Gremler, Dwayne D.

    יצא לאור 2018
    ספר

    Services marketing integrating customer focus across the firm
  10. 10

    Behavioral finance for private banking from the art of advice to the science of advice מאת Bachmann, Kremena, De Giorgi, Enrico G. 1975-, Hens, Thorsten

    יצא לאור 2018
    ספר

    Behavioral finance for private banking from the art of advice to the science of advice

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