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  1. 1

    Competing on customer journeys you have to create new value at every step. [article]. por Horst, Peter

    Publicado em 2015
    Analytics

    Competing on customer journeys you have to create new value at every step. [article].
  2. 2

    Emotion marketing the hallmark way of winning customers for life por Robinette, Scott

    Publicado em 2001
    Livro

    Emotion marketing the hallmark way of winning customers for life

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