BIR pushes for national contact center Bằng Jose, Kathryn

Cut the lines of scam call centers. IN Editorial [column]

DICT may tap call centers to address text scams Bằng Crisostomo, Sheila

Call centers. IN Editorial [column] Bằng Mojarro, Jorge

BI arrests 19 foreigners wanted for drug trafficking, call center fraud Bằng Ramirez, Jun

The organizational influence of LGBT community in a call center agency Bằng Cabigting, Rafeliza F., Fajardo, Ricianne F., Jacinto, Deccemae Jade V.

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An economic case study on the call centers in Baguio City Bằng Delica, Aireen R., Lampaza, Dionise Alfred G.

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Developing world class operations in a local bank an industry analysis and benchmarking study on contact center operations Bằng Matanguihan, Charisse Derecho

Transition and work performance of persons with disability in the contact center industry Bằng Ravelo, James L. II

Let's talk BPO (business process outsourcing) : a professional's guide to working in Philippine call center and other secrets to success, from English to how-to's to health and we...