BIR pushes for national contact center nork Jose, Kathryn

Cut the lines of scam call centers. IN Editorial [column]

DICT may tap call centers to address text scams nork Crisostomo, Sheila

Call centers. IN Editorial [column] nork Mojarro, Jorge

BI arrests 19 foreigners wanted for drug trafficking, call center fraud nork Ramirez, Jun

The organizational influence of LGBT community in a call center agency nork Cabigting, Rafeliza F., Fajardo, Ricianne F., Jacinto, Deccemae Jade V.

Testu osoa

An economic case study on the call centers in Baguio City nork Delica, Aireen R., Lampaza, Dionise Alfred G.

Testu osoa

Developing world class operations in a local bank an industry analysis and benchmarking study on contact center operations nork Matanguihan, Charisse Derecho

Transition and work performance of persons with disability in the contact center industry nork Ravelo, James L. II

Let's talk BPO (business process outsourcing) : a professional's guide to working in Philippine call center and other secrets to success, from English to how-to's to health and we...