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  1. 1

    BIR pushes for national contact center by Jose, Kathryn

    Published in Daily Tribune (2025)
    Article

    BIR pushes for national contact center
  2. 2

    Cut the lines of scam call centers. IN Editorial [column]

    Published in Manila Bulletin (2023)
    Article

    Cut the lines of scam call centers. IN Editorial [column]
  3. 3

    Call centers. IN Editorial [column] by Mojarro, Jorge

    Published in Manila Times (2022)
    Article

    Call centers. IN Editorial [column]
  4. 4

    DICT may tap call centers to address text scams by Crisostomo, Sheila

    Published in Philippine Star (2022)
    Article

    DICT may tap call centers to address text scams
  5. 5

    BI arrests 19 foreigners wanted for drug trafficking, call center fraud by Ramirez, Jun

    Published in Manila Bulletin (2018)
    Article

    BI arrests 19 foreigners wanted for drug trafficking, call center fraud
  6. 6

    An economic case study on the call centers in Baguio City by Delica, Aireen R., Lampaza, Dionise Alfred G.

    Published 2016
    Get full text
    Thesis

    An economic case study on the call centers in Baguio City
  7. 7

    The organizational influence of LGBT community in a call center agency by Cabigting, Rafeliza F., Fajardo, Ricianne F., Jacinto, Deccemae Jade V.

    Published 2016
    Get full text
    Thesis

    The organizational influence of LGBT community in a call center agency
  8. 8

    Transition and work performance of persons with disability in the contact center industry by Ravelo, James L. II

    Published 2014
    Thesis

    Transition and work performance of persons with disability in the contact center industry
  9. 9

    Let's talk BPO (business process outsourcing) : a professional's guide to working in Philippine call center and other secrets to success, from English to how-to's to health and we...

    Published 2014
    Book

    Let's talk BPO (business process outsourcing) : a professional's guide to working in Philippine call center and other secrets to success, from English to how-to's to health and wellness for night-shift workers
  10. 10

    Developing world class operations in a local bank an industry analysis and benchmarking study on contact center operations by Matanguihan, Charisse Derecho

    Published 2014
    Thesis

    Developing world class operations in a local bank an industry analysis and benchmarking study on contact center operations

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