Contemporary selling building relationships, creating value von Johnston, Mark W., Marshall, Greg W.

Experiential marketing consumer behaviour, customer experience and the 7Es von Batat, Wided

Managing customer experience and relationships a strategic framework von Peppers, Don, Rogers, Martha 1952-

The Four steps to the epiphany successful strategies for products that win von Blank, Steven G.

The book of business awesome how engaging your customers and employees can make your business thrive von Stratten, Scott

Good works! marketing and corporate initiatives that build a better world-- and the bottom line von Kotler, Philip, Hessekiel, David 1960-, Lee, Nancy 1945-

The Attitudes and perceptions of hotel practitioners on the practice of relationship marketing von Gares, Reggie P.

Marketing management a relationship approach von Hollensen, Svend

Customer knowledge management people, processes, and technology von Al-Shammari, Minwir 1962-

Available for University of the Philippines Diliman College of Engineering via Gale Virtual Reference Library. Click here to access
Also available remotely for University of the Philippines Diliman College of Engineering via Gale Virtual Reference Library. Click here to access thru EZproxy

Customer knowledge management people, processes, and technology von Al-Shammari, Minwir 1962-

Available for University of the Philippines Baguio via Gale Virtual Reference Library. Click here to access