Are you being served? new tools for measuring service delivery

Table of contents only

Production and operations management حسب Starr, Martin Kenneth 1927-

The management and control of quality حسب Evans, James R.

Quality & performance excellence management, organization, and strategy حسب Evans, James R.

The management and control of quality حسب Evans, James R. 1950-

Waste containment facilities guidance for construction quality assurance and construction quality control of liner and cover systems حسب Daniel, David E. 1949-, Koerner, Robert M. 1933-

Available for University of the Philippines Diliman College of Engineering via ASCE Library. Click here to access
Also available remotely for University of the Philippines Diliman College of Engineering via ASCE Library. Click here to access thru EZproxy

Quality management systems - guidelines for the application of ISO 9001:2000 in education Systèmes de management de la qualité - lignes directrices pu l'application de l'ISO 9001:...

ISO 9001 2000 audit procedures حسب Tricker, Ray

The management and control of quality حسب Evans, James R. 1950-

Quality planning and analysis from product development through use حسب Gryna, Frank M.