অনুসন্ধান ফলাফলগুলি

Managing customer services অনুযায়ী Hayes, Jenny

Services marketing people, technology, strategy অনুযায়ী Lovelock, Christopher H.

Crafting the customer experience for people not like you how to delight and engage the customers your competitors don't understand অনুযায়ী McDonald, Kelly 1961-

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Total quality service principles, practices, and implementation অনুযায়ী Stamatis, D. H. 1947-

Quality customer service অনুযায়ী Martin, William B

Satisfying internal customers first a practical guide to improving internal and external customer satisfaction অনুযায়ী Chang, Richard Y.

Best practices in customer service

Successful service operations management

The discipline of market leaders choose your customers, narrow your focus, dominate your market অনুযায়ী Treacy, Michael

Service leadership the quest for competitive advantage অনুযায়ী Gronfeldt, Svafa