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Inside the customer universe how to build unique customer insight for profitable growth and market leadership по Andersen, Henrik 1953-

Crafting the customer experience for people not like you how to delight and engage the customers your competitors don't understand по McDonald, Kelly 1961-

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Quality customer service по Martin, William B

Building a storybrand clarify your message so customers will listen по Miller, Donald 1971-

How to find and cultivate customers through direct marketing по Baier, Martin

How to turn customer service into customer sales по Katz, Bernard

Keep your customers and keep them happy по Fenvessy, Stanley J.

Customer/employee relationships Donald D. Todd [and] Joanne M. O'Haver. по Ser-Vo-Tel Institute

Information masters secrets of the customer race по McKean, John 1956-

The social media MBA your competitive edge in social media strategy development & delivery по Holloman, Christer

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